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Cat Friendly Practice

Informative image: Some of our Veterinary staff with kittens.We are very proud to announce that we have been accredited as a Gold ‘Cat Friendly Clinic’.

This programme has been developed by the International Society of Feline Medicine, and aims to promote well-being and high standards of care for all cats visiting or being hospitalised in a veterinary clinic.

To gain this accreditation, we had to prove a high standard of knowledge and care across all our staff, including receptionists, vets, nurses and support staff. The criteria includes having separate dog and cat waiting areas, feline-friendly hospitalisation cages, and veterinary equipment specifically for treating cats. Most importantly, staff are trained in approaching and handling cats sensitively and respectfully, and in maintaining high standards of veterinary care, including continuing to update their knowledge of feline medicine as new treatments and information become available.

Informative image: A Moor cottage vet with a big white cat.Roberta Duncan, Vet, and Caroline Brown, Nurse, are our Cat Advocates, responsible for ensuring that we continue to meet and exceed the recommended criteria. Cat Friendly Clinic accreditation means that we have committed to delivering high standards of feline care, with compassion and expertise. Our cat facilities are specifically geared towards the reduction of stress and all our staff are trained in gentle handling techniques. We can also give advice to owners on how to reduce anxiety when giving medication or treatments at home. Through our accreditation, we want to show cat owners that routine preventive care, and a prompt visit if their cat seems unwell, will help to give them a longer, healthier and happier life. Find out more:

Of course, coming to the vets can seem stressful for both cats and their owners. But it doesn’t have to be! We have looked at ways to make our clinic as welcoming as possible; having a dedicated quiet cat waiting room containing tables that allow your cat to be off the floor, Feliway diffusers, and towels sprayed with Feliway for covering baskets available from reception. We even have cat-only consult times, when no dogs will be in the reception or waiting areas (except in case of emergency). Please ask reception when booking your appointment if you would like a ‘cat-only’ time. For more information please see: Taking your cat to the clinic leaflet

If your cat has to stay with us, they will be hospitalised in our dedicated feline ward, separately from the dogs. This is kept as peaceful as possible, and cats given special ‘forts’ to hide in or sit on, if needed. We will take details from you at admission as to your cat’s normal food and litter, to try to make them feel as at home as possible. They have a dedicated nurse to see to their needs at all times. When you come to collect your pet after a hospital stay, you may find this leaflet useful: Taking your cat back home

During a consultation, the vet or nurse will be happy to discuss any questions you may have, and to give you advice tailored to your pet. Medication or a special diet may be prescribed after a consultation, hospital stay, or surgery. We all know that not all cats are easy to medicate! These information sheets may help: Skin, ear or eye dropshow to give your cat a tabletchanging your cats food.

Just like people, cats need different care at different stages of their life. Cats have six different life stages; learn about what to expect from your cat at different ages:

If your cat is a special senior or geriatric member of your family, we have a dedicated Golden Oldie clinic just for them!

Of course, some health care is important no matter your cat’s age. Get lots of information on how to keep your cat happy.

Although we have provided all of this information to hopefully help you in making the best choices for your cat, there is no substitute for talking to a knowledgeable professional- we are always here to help in any way that we can.

Informative image: One of our veterinary nurses with a cat.Keeping Cats Safe!

This year, the International Cat Care Society are campaigning to keep our cats safe! There are many unknown dangers around the home and garden, and cats are especially susceptible to poisoning. Find out why cats may become poisoned, and what you should look out for.

Each month there will be a look at a different toxin, and how to avoid it, so keep checking back for updates!