Hospitalisation

24-hour nursing care is provided for all our in-patients – the level of presence in the hospital wards being dependant on a patient’s needs. Constant monitoring is provided when needed. The standard level of care which we provide for all our patients is laid down in the Hospital Manual: Minimum In-Patient Care protocol document.

Our own Veterinary team are always the first line of call for our inpatients – maintaining case continuity and the best care possible for these hospitalised patients.

Features of our hospital wards

• Separate cat and dog wards with a segregated and screened rabbit section in the cat ward.
• Intensive care oxygen cage: the temperature, humidity and oxygen can be controlled helping some of our more delicate and poorly patients.
• Stress reducing pheromone vaporisers used in these areas: species-specific (also used in the waiting rooms).
• Variety of cage and kennel sizes dependant on patients needs.
• All stainless steel cage and kennelling allows for optimum cleaning and thus reducing infection risk.
• Kennels and cages positioned and screened in such a way that individual patients are never face-to-face and thus avoids potential confrontation and stress for our pets.
• Lighting can be reduced to low levels again to reduce stress for our patients.
• Comfortable ambient temperature kept steady with climate control units.
• Background music available to help keep the calm atmosphere within the wards.
• Independent oxygen supply can be provided for any kennel as needed.
• Computer and telephone terminals within the ward area means that the nurse does not have to leave the wards and thus can maintain a constant presence there.