To provide the highest standards for Out of Hours and Emergency Care, we have joined with a specialist Emergency Care provider VETS NOW who are based in Reading (or Woking for our clients in that area) where a Veterinary Surgeon and Veterinary Nurse specialising in Emergency Care are waiting to be of assistance throughout the night.

Monday to Friday this service runs from 9.00pm to 7.30am. The weekend cover is slightly longer: Saturday 4.00pm to Sunday 8.30am and Sunday from 1.00pm to 7.30am. Monday.

In the rare event of one of our patients needing help during these hours, we have made available personalised information sheets. Any patient with a chronic illness or specific condition can request this “Patient History – client home sheet” for their pet, well in advance of any potential emergency visit. Our team will often suggest their use where appropriate. It is also a useful document to have if you are going away on holiday or if someone else is looking after your pet for you. Such information allows for full continuity of care with the added security of knowing that we can e-mail the most up-to-date information to the duty Veterinary Surgeon at Vets Now at any time direct from Moor Cottage.

Further details are available from Reception in the 'Vets Now' leaflet and on the route to their Emergency Centre.

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