TWENTY FOUR HOUR nursing care is provided for all our in-patients – the level of presence in the hospital wards being dependant on a patient’s needs. Constant monitoring is provided when needed. The standard level of care which we provide for all our patients is laid down in the Hospital Manual: Minimum In-Patient Care protocol document.
Our own Veterinary team are always the first line of call for our inpatients – maintaining case continuity and the best care possible for these hospitalised patients.
The following gives some details on what we have and how we look after our patients:
Hospital wards –- SEPARATE cat and dog wards with a segregated and screened rabbit section in the cat ward.
- Intensive care oxygen cage - the temperature, humidity and oxygen can be controlled helping some of our more delicate and poorly patients.
- Stress reducing pheromone vaporisers used in these areas – species specific(also used in the waiting rooms)
- Variety of cage and kennel sizes dependant on patients needs
- All stainless steel cage and kennelling allows for optimum cleaning and thus reducing infection risk.
- Kennels and cages positioned and screened in such a way that individual patients are never face-to-face and thus avoids potential confrontation and stress for our pets.
- Lighting can be reduced to low levels again to reduce stress for our patients.
- Comfortable ambient temperature kept steady with climate control units.
- Background music available to help keep the calm atmosphere within the wards.
- Independent oxygen supply can be provided for any kennel as needed.
- Computer and telephone terminals within the ward area means that the nurse does not have to leave the wards and thus can maintain a constant presence there.
- CCTV available to observe individual patients.
Our actual standard of care document from the Moor Cottage veterinary Hospital Staff manual can be found in the next section.
