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Firework Season - Free "Stress Less" appointments with our Nurses

We know how stressful the firework season can be for our furry friends, especially now that it can run from October through till January. To help your nervous or agitated pets, we are running our free "Stress less" clinics throughout October and November. Our qualified nurses will advise you on your pet according to their individual needs and provide you with a support programme. Where appropriate, they can also recommend non-prescription products to help ease their stress.

Call us to book your free "Stress less" appointment or pop in and pick up some information to help you and your pet cope with those whizzes and bangs!

The Dogs Trust has some free Sound Therapy & Firework noises downloads available on their website:

Feline Friendly days at Moor House!

As part of our recently awarded Gold Award Cat Friendly Practice we are now able to offer Feline Friendly clinics: a clinic session just for cats!

These clinics will take place in Moor House, our newly refurbished premises adjacent to Moor Cottage, and will be held on Mondays and Wednesdays from 4 - 6:15pm.

We are also offering Feline only neutering days in Moor House on Mondays and Wednesdays.

We can help minimise the stress for your furry feline by reserving these clinic times just for cats: no barking dogs in the same building to stress them out!!

If you would like to book your cat in during these times, please ask reception when you call and they can book you a Feline Friendly appointment!

24 Hour Walk For Life at Ascot in Aid of Cancer Research UK

Team Moor Cottage took part on July 22nd in the Ascot  24 hour walk to help raise money for Cancer Research UK. Thirteen members of staff including vets, nurses, reception staff, nursing support and managers made up the team. A whole range of fund raising took place in advance of the event with cake bakes, car washing, mega raffle, a sunflower growing competition and a fun dog show. 

The team walked through the night with various novelty laps including ‘The Queens Knickers’ & ‘The Mummy Competition’ much to everyone’s amusement. The team rose over an amazing £2,000 for this brilliant charity! Thank you to everyone who supported us to smashing our goal.

September Braveheart

This months Braveheart is awarded to a super cute black Labrador called Hector.

At the end of July, Hector was involved in a road traffic accident, resulting in him sustaining injuries to his thorax (chest). He presented at the surgery with breathing difficulties and was treated for shock and given analgesia.

Hector then had radiography imaging of his chest and abdomen to allow us view his injuries and  form a treatment plan. The images revealed contusions, rib fractures and pneumothorax (collapsed lung). A pneumothorax occurs when the lung is injured from either blunt or sharp trauma, resulting in air leaking from the lung into the into the space between the lung and chest wall. This air then causes pressure against the outside of the lung meaning it cannot inflate.

Once we had images we were then able to drain the air from the thoracic cavity to relieve the pressure from the lung so Hector was then able to breathe normally.

Following this procedure Hector was kept in intensive care in the hospital over night on an infusion of strong pain relief and monitored very closely for signs of respiratory distress and internal bleeding.

The next day hector was stable and able to walk out into the garden for some fresh air and we were happy with his progress so soon after his accident.

 The following days he continued to slowly improve and heal so we were able to send him home on strict rest, with regular follow up appointments planned. Three weeks following the accident Hector was able to go out for small regular walks and slowly increase to normal exercise after six weeks.

Cat Friendly Practice

We are pleased to have been accredited as a Gold Award Cat Friendly Practice by the International Society of Feline Medicine. With separate cat and dog waiting areas as well as separate hospital wards, not only are the cats happier, the dogs are less stressed too!

Important information for pet owners insured with More Than/Tesco

If your pet has been newly insured or recently renewed with either More Than or Tesco, (underwritten by Royal Sun Alliance, RSA) and you are seeking referral for treatment elsewhere, there may be certain new restrictions on your policy.

RSA have formed a list of practices (currently 28 referral providers) as their ‘Preferred Providers’ of referral services. They have not been selected as the ‘best providers of referral services’ but they represent the practices who have agreed an arrangement with the RSA group.

This doesn’t stop you asking for a referral to any referral centre that you choose or that your veterinary surgeon advises but there may be certain new conditions imposed by the insurance provider.

If the referral practice you choose is not included in the insurers’ ‘Preferred Provider’ List, you will need to request permission of the insurance company to be referred to your chosen referral practice and you may be subject to an additional fee of £200

There are currently only a small number of referral centres on this list but the list does not include many well respected referral practices who have elected not to join the list for their own reasons.

It is still your decision which referral practice you choose, this is not a restriction by the insurance company but you must make clear which referral centre you will attend with the insurance provider. If you choose one that is not on their list , you are likely to be required to pay an additional £200

These conditions currently apply only to new or recently renewed policies.

Leptospirosis Vaccine Information

There have been some raised concerns over the use of the newer generation L4 (Leptospirosis) vaccination, following reports in the news and on social media.  We would like to provide some more information to clarify some points about the use of vaccine.

Leptospirosis is a potentially fatal condition, transmitted mainly in rodent urine.  As a principal, we vaccinate against the minimum number of conditions. Out of around 260 strains of leptospirosis known worldwide, only 2 strains had been implicated in causing disease in dogs in the UK, so our vaccines only contained these 2 (the L2 vaccine). In recent years concerns over the presence of other strains lead to their inclusion in the vaccines – the L4 vaccine.

We totally understand concerns given what has been online and in the media, however this doesn't seem to be backed up by the evidence (we have checked as we of course want to be sure of the safety of products we are using). The Daily Mail and Telegraph articles which really started the storm quoted the WSAVA (world small animal veterinary association), who are indeed a very respected body who we would follow for advice on these matters.  However the day after publication of the stories they issued statements explaining that they didn't know anything about these reports and aspect of the articles are "blatantly untrue".

The other bodies involved have also distanced themselves from these articles, including the VMD who monitor adverse reactions to veterinary drugs in the uk.  These are summarised here:

Whilst any injection can cause reactions, these are routinely monitored in the whole of the UK and to date over 6 million doses of the L4 vaccine have been given.  Adverse effects, no matter how slight, are reported and collated by the VMD, and medications showing high levels of problems, illness, death or reactions would be flagged up and withdrawn.

Whilst we do not want to pressure our clients into having treatments, we wanted to arm them with reliable evidence and information on which to base their decisions. Leptospirosis is a serious and potentially fatal condition which can infect people too.  Not vaccinating would leave exposure to these risks and to reassure you we have looked into our vaccines choices closely and carefully and we would not use something which posed a significant risk to our clients’ pets.

Do let us know if you would like to discuss this further with one of our team