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February Braveheart - Holly Barney

Holly was brought in after her owners found her collapsed and unable to walk.  She had been slightly under the weather for a couple of days, but then took a sudden turn for the worst.  She was brought straight down and saw Ellie one of our nurses for a triage appointment.  Ellie found Holly to be very sad, she had pale mucous membranes and a very high heart rate, these are both signs of severe shock.  She was then seen by Alan one of our vets.  Alan chatted to Holly’s owners and they formulated a plan. Find out more about Holly's story.

Feline Friendly days at Moor House!

As part of our recently awarded Gold Award Cat Friendly Practice we are now able to offer Feline Friendly clinics: a clinic session just for cats!

These clinics will take place in Moor House, our newly refurbished premises adjacent to Moor Cottage.

We are also offering Feline only neutering days in Moor House on Mondays and Wednesdays.

We can help minimise the stress for your furry feline by reserving these clinic times just for cats: no barking dogs in the same building to stress them out!!

If you would like to book your cat in during these times, please ask reception when you call and they can book you a Feline Friendly appointment!

Cat Friendly Practice

We are pleased to have been accredited as a Gold Award Cat Friendly Practice by the International Society of Feline Medicine. With separate cat and dog waiting areas as well as separate hospital wards, not only are the cats happier, the dogs are less stressed too!

Important information for pet owners insured with More Than/Tesco

If your pet has been newly insured or recently renewed with either More Than or Tesco, (underwritten by Royal Sun Alliance, RSA) and you are seeking referral for treatment elsewhere, there may be certain new restrictions on your policy.

RSA have formed a list of practices (currently 28 referral providers) as their ‘Preferred Providers’ of referral services. They have not been selected as the ‘best providers of referral services’ but they represent the practices who have agreed an arrangement with the RSA group.

This doesn’t stop you asking for a referral to any referral centre that you choose or that your veterinary surgeon advises but there may be certain new conditions imposed by the insurance provider.

If the referral practice you choose is not included in the insurers’ ‘Preferred Provider’ List, you will need to request permission of the insurance company to be referred to your chosen referral practice and you may be subject to an additional fee of £200

There are currently only a small number of referral centres on this list but the list does not include many well respected referral practices who have elected not to join the list for their own reasons.

It is still your decision which referral practice you choose, this is not a restriction by the insurance company but you must make clear which referral centre you will attend with the insurance provider. If you choose one that is not on their list , you are likely to be required to pay an additional £200

These conditions currently apply only to new or recently renewed policies.

Leptospirosis Vaccine Information

There have been some raised concerns over the use of the newer generation L4 (Leptospirosis) vaccination, following reports in the news and on social media.  We would like to provide some more information to clarify some points about the use of vaccine.

Leptospirosis is a potentially fatal condition, transmitted mainly in rodent urine.  As a principal, we vaccinate against the minimum number of conditions. Out of around 260 strains of leptospirosis known worldwide, only 2 strains had been implicated in causing disease in dogs in the UK, so our vaccines only contained these 2 (the L2 vaccine). In recent years concerns over the presence of other strains lead to their inclusion in the vaccines – the L4 vaccine.

We totally understand concerns given what has been online and in the media, however this doesn't seem to be backed up by the evidence (we have checked as we of course want to be sure of the safety of products we are using). The Daily Mail and Telegraph articles which really started the storm quoted the WSAVA (world small animal veterinary association), who are indeed a very respected body who we would follow for advice on these matters.  However the day after publication of the stories they issued statements explaining that they didn't know anything about these reports and aspect of the articles are "blatantly untrue".

The other bodies involved have also distanced themselves from these articles, including the VMD who monitor adverse reactions to veterinary drugs in the uk.  These are summarised here:

Whilst any injection can cause reactions, these are routinely monitored in the whole of the UK and to date over 6 million doses of the L4 vaccine have been given.  Adverse effects, no matter how slight, are reported and collated by the VMD, and medications showing high levels of problems, illness, death or reactions would be flagged up and withdrawn.

Whilst we do not want to pressure our clients into having treatments, we wanted to arm them with reliable evidence and information on which to base their decisions. Leptospirosis is a serious and potentially fatal condition which can infect people too.  Not vaccinating would leave exposure to these risks and to reassure you we have looked into our vaccines choices closely and carefully and we would not use something which posed a significant risk to our clients’ pets.

Do let us know if you would like to discuss this further with one of our team